Tenant Handbook 

Property Management Office

 

As the property manager of 601 and 701 S. 12th Street (TSA), we want you to know that every member of our staff is here to assist you. The Management Office is located on the P1 Level of the 701 Tower and business hours are 8:30 am to 5:00 pm, Monday through Friday, excluding major holidays. Please feel free to call the Management Office at (571) 227-3756 if we can be of any assistance to you.  After hours, tenants can call the Command Center at (571) 227-2600 if it is a building operation emergency.



Property Management Staff 

Title Name Email
General Manager Catherine Kucsan catherine.kucsan@brookfieldproperties.com
Property Manager Melissa Terry melissa.terry@brookfieldproperties.com
Property Assistant Melissa Long melissa.long@brookfieldproperties.com
Lead Engineer William Wright william.wright@brookfieldproperties.com


Tenant Service Requests 

Brookfield utilizes an online Tenant Service Request system which is accessible by designated tenant facility contacts.  If a need for building services arises, please notify the Management Office by submitting a Tenant Service Request or contacting our office so we may respond promptly.  Please refer to Base Building Services and  "Tenant Service Requests" for more information.

 

After Hours Building-Related Emergencies 

Should you encouter a building-related emergency after normal business hours, please call the Command Center at (571) 227-2600 who will dispatch a Brookfield’ on call engineer to assist you. If you have a non-emergency service call, feel free to leave a message with the Management Office at (571) 227-3756 and your call will be addressed the next business day.  For any emergency calls requiring police, fire or ambulance service, call 911.